Terms and Conditions

1.Acceptance price

Price quotations are valid for 30 days maximum but terms and conditions remain as stated for the duration of the provision.


We only have credit terms for contracts of length and regular duration over a set amount per annum. Those Companies with no contract will pay by Same Day BACS or card at the time of the booking. An invoice will be provided for record purposes.

No paperwork will be issued until payment is made.

No VAT is charged as we are exempt.

We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.

3.Force Majeure

We will be released from all liability to the client if performance of the contract is delayed or prevented by any cause whatsoever beyond our control.

4.Official Order

An official purchase order form with reference number will be normally be required prior to any delivery of service.


Once dates are agreed any changes will be charged as follows:

Within 14 days of agreed date 50% of price quoted.

Within 7 days of agreed date 100% of price.


All financial aspects related to any contract will remain confidential and not be divulged to a third party.

7.Medical information

Retention of all medical records associated with the provision will be kept by Workare as encrypted and password protected pdf files

8.Implied understanding and agreement

Bookings made by telephone will be on the understanding that these terms and conditions have been read and agreed.

9.Drug testing

Any extra laboratory tests that become necessary will be charged at the rate made in the quote. This includes repeat tests, or medical officer intervention. No paperwork will be issued until the additional charges have been paid.

10.RIDDOR Reportable

If anything is identified as RIDDOR reportable it will be the client company responsibility to report to the HSE.

Any booking made will assume acceptance of above terms and conditions.